Jackpotscasino Terms & Conditions

Jackpotscasino (hereinafter referred to as "we", "the platform", or "the site") provides online gaming and Sports Betting services to users in Bangladesh and internationally. These Terms & Conditions form a legally binding agreement between jackpotscasino and each of its users.

By using the jackpotscasino website, mobile app, or any associated services, you agree to be fully bound by these terms. If you disagree with any of them, please refrain from using our services.

These terms and conditions may be updated at any time. We will notify you of significant changes via your registered email or an in-app notification. Continued use of the service after any changes indicates your acceptance of the updated terms.

Every user must create a personal account to access jackpotscasino's services. All information provided during registration must be accurate, complete, and up to date.

• Each individual may only register one account. If a person is found to have multiple accounts, all of them will be closed.
• Providing your correct name, mobile number, and date of birth during registration is mandatory.
• You are solely responsible for keeping your account password confidential. Sharing your account with anyone else is strictly prohibited.
• Jackpotscasino may require a verification process (KYC) to complete your registration.
• Transferring, selling, or leasing an account to another person is strictly prohibited.

Jackpotscasino reserves the right to decline any registration application without providing a reason.

To use jackpotscasino's services, you must meet the following requirements:

• You must be at least 18 years of age.
• You may not access the service from any country or region where online gaming is prohibited by law.
• You must be of sound mind and using this service of your own free will.
• Jackpotscasino employees and their immediate family members are not permitted to place bets on this platform.

Jackpotscasino supports fast and secure transactions through Bangladesh's most popular mobile banking services.

• Withdrawals can only be made to the same mobile banking number used for the deposit.
• To withdraw winnings derived from a bonus, the applicable wagering requirements must first be met.
• Jackpotscasino charges no processing fees on withdrawals, though charges from your mobile banking provider may apply.
• Jackpotscasino reserves the right to temporarily hold withdrawals in the case of suspicious transactions.
• Identity verification may be required for large withdrawal amounts.

Jackpotscasino offers a range of bonuses and promotions for both new and existing members. Each bonus has its own specific terms, which are detailed on the relevant promotions page.

• The welcome bonus is available to new members only and can be claimed once.
• Once a bonus is activated, withdrawals will not be permitted until the specified wagering requirement has been met.
• Any attempt to claim bonuses through multiple accounts will result in all bonuses being forfeited.
• Jackpotscasino reserves the right to modify or cancel any bonus offer without prior notice.
• Winnings from bets placed with bonus funds are subject to wagering requirements.
• To qualify for the referral bonus, the referred member must be a genuinely new individual.

The following rules apply at all times when betting on jackpotscasino:

• Bets cannot be cancelled once confirmed, though a cash-out option may be available in select games.
• Jackpotscasino reserves the right to void any bets placed at incorrect odds due to a technical error.
• If a match is cancelled or abandoned, all bets placed on that match will be refunded.
• Jackpotscasino is not liable for bets that fail to register due to network issues during live betting.
• Jackpotscasino reserves the right to investigate and withhold bets if unusual betting patterns are detected.

Game-specific rules apply to both Sports Betting and casino games at jackpotscasino and can be found on the relevant game or match page.

The following activities are strictly prohibited on jackpotscasino. If any of these are detected, the account will be permanently closed:

• Creating multiple accounts for the same person.
• Using false information to abuse bonuses.
• Participation in match fixing or arbitrage betting activities.
• Placing bets using automated bots or software.
• Using or attempting to hack into another person's account.
• Engaging in money laundering or transacting with funds from illegal sources.
• Deliberately exploiting platform vulnerabilities or bugs.

Jackpotscasino may temporarily suspend or permanently close an account in the following circumstances:

• In the event of a terms and conditions violation.
• Failure to cooperate with the identity verification process.
• During an investigation into suspicious or unusual transactions.
• Upon the member's own request for self-exclusion.

You can also contact jackpotscasino support at any time to close your account. Please withdraw any remaining balance before closing.

Jackpotscasino takes the protection of your personal data very seriously. Our full Privacy Policy on the Privacy Policy page available. In brief:

• Your personal information is never sold to third parties.
• All data is secured with 256-bit SSL encryption.
• Documents required for identity verification are stored securely.
• Jackpotscasino may share information with authorities when required by law.

Jackpotscasino is deeply committed to responsible gaming. We believe gaming is for entertainment — not a means of income or a way to pay off debt.

• You can set your own daily, weekly, or monthly deposit limits.
• You can take a break from gaming for a set period using the self-exclusion feature.
• If you show signs of gaming addiction, jackpotscasino's support team is here to help.
• To learn more about responsible gaming, please visit our Responsible Gaming Page View.

Jackpotscasino reserves the right to amend these Terms & Conditions, in part or in full, at any time. For significant changes, we will endeavour to provide at least 7 days' notice.

Continuing to use jackpotscasino after updated terms are published constitutes your acceptance of those changes. If you do not agree to the new terms, you may close your account.

If you have any questions about these terms and conditions or wish to raise a complaint, please contact the jackpotscasino support team:

• Email: support@jackpotscasino.ws
• Live Chat: Click the chat icon at the bottom-right of the site (24/7)
• After a complaint is submitted, jackpotscasino aims to respond within 48 hours.

Disputes will first be handled through jackpotscasino's internal resolution process. If unresolved, the matter may be escalated to an international gaming dispute resolution body.